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Privacy Policy

At Pack Edge Printing, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information when you interact with our website and services. By using our platform, you agree to the practices described in this policy.

1. Information Collection and Use

We collect information from our users at various stages of their interaction with our website to provide a personalized and efficient service experience.

2. Methods of Data Collection

A. Voluntary Information (Quote & Order Forms)

We collect personal details that you voluntarily submit through our contact and quote forms. This may include:

  • Full Name and Company Name
  • Email Address and Phone Number
  • Shipping and Billing Addresses
  • Specific project details or design requirements

B. Automated Data (Log Files)

Like most professional websites, Pack Edge Printing utilizes log files to analyze trends and manage the site. This data is non-identifying and includes:

  • IP Addresses and Browser Types
  • Internet Service Provider (ISP)
  • Date and Time Stamps
  • Referring and Exit Pages
  • Number of clicks and navigational movement within the site

C. Cookies

We use “cookies”—small text files stored on your device—to enhance your browsing experience. Cookies help us remember your preferences and recognize you upon return. You can manage or disable cookies through your individual browser settings; however, doing so may limit some website functionalities.

3. Email Communication

Pack Edge Printing uses email to provide order updates, digital proofs, and promotional offers.

  • Engagement Tracking: We may track when emails are opened or links are clicked to improve our communication strategy.
  • Opting Out: You may unsubscribe from marketing emails at any time via the link provided in the message. Please note that you will still receive transactional emails related to active orders or inquiries.

4. Third-Party Links

Our website may contain links to external sites, such as social media platforms or delivery partners. Pack Edge Printing is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of any external site you visit.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Generally, data is kept to facilitate repeat orders and ensure high-quality customer support.

6. Information Security

We take data security seriously. To prevent unauthorized access and ensure the correct use of information, we have implemented:

  • SSL Encryption: All data transmitted through our quote forms is protected by Secure Socket Layer (SSL) technology.
  • Access Controls: Only authorized personnel with a legitimate business need have access to your personally identifiable information.

Note: While we use industry-standard protections, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

7. Sharing Data with Third Parties

We do not sell your personal information. However, we do share necessary data with trusted service providers to fulfill your orders, including:

  • Logistics Partners: Shipping companies (to deliver your packaging).
  • Payment Processors: Secure gateways (to process credit/debit card transactions).

These intermediaries are prohibited from using your personal data for any secondary marketing purposes.

8. Managing Your Information

You have the right to:

  • Request Deletion: You may ask us to delete your personal information from our active database.
  • Correct Errors: If you believe any information we hold is inaccurate, please contact us immediately for corrections.

9. Business Transfers

In the event that Pack Edge Printing undergoes a business transition, such as a merger, acquisition, or sale of assets, customer information will likely be among the transferred assets. You will be notified of any such change in ownership.

10. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns regarding your privacy, please reach out to us: